Which payment providers and hardware do you support?

Common gateways such as Stripe, Square and Adyen, and a range of card readers, printers and scanners. We confirm against your setup in discovery.

Do we have to replace our current CRM?

Not always. We can build on top of tools like HubSpot or Salesforce, or replace them if they no longer fit.

Can inventory sync with our online store?

Yes. We connect stock to Shopify, WooCommerce and marketplaces so every channel shows the same numbers.

CRM, POS & Supply Chain Management Software

Overview

What is commerce, supply chain & customer relations?

Revenue depends on three connected motions: winning customers, taking payment and having the right stock in the right place. When the CRM, the till and the warehouse do not talk to each other, sales promise stock that is not there, finance chases mismatched figures and customers fall through the cracks.

We build CRM, point of sale and supply chain systems that share data in real time. Leads move through visible pipelines, every transaction updates inventory instantly, and procurement and vendor dashboards show what to reorder before you run out.

The problem

What goes wrong without it.

Leads are lost between tools

Without a shared pipeline, follow-ups depend on memory and inboxes. Good leads go cold.

Stock counts are wrong

Sales that do not update inventory cause oversells, stockouts and unhappy customers.

Payments are fragmented

Multiple gateways and manual reconciliation make closing the day slow and error-prone.

Suppliers are managed by email

Orders, lead times and costs scattered across threads make planning guesswork.

How it works

From first touch to result, step by step.

Scroll to watch the system run. The scene on the left plays as you move through each step.

Step
A lead arrives
It is captured from forms, calls and channels and placed in a visual pipeline with its full history.
Step
A sale is made
The POS takes payment through your gateways and records the transaction instantly.
Step
Stock updates
Inventory is adjusted in real time across every location and channel.
Step
Supply responds
Reorder points and vendor dashboards trigger purchasing before you run out.

What is included

Every service, explained.

POS

Point of Sale (POS)

Real-time inventory sync and multi-gateway payment integration.

How it works

A fast checkout app takes card, cash and split payments, prints or emails receipts and updates stock the moment a sale completes, even across several locations.

Built with

Stripe Terminal
Barcode scanning
Offline sync
Receipts

Ask about POS

SCM

Supply Chain Management (SCM)

Procurement, logistics and vendor management dashboards.

How it works

Purchase orders, supplier lead times and shipment status live in one dashboard, with reorder rules that alert you before stock runs low.

Built with

Vendor portal
Reorder rules
Shipment tracking
Dashboards

Ask about SCM

CRM

Customer Relationship Management (CRM)

Lead tracking, visual pipelines and interaction histories.

How it works

Every lead and customer has one record with its history. Visual pipelines show where each deal stands, and tasks and reminders keep follow-up on schedule.

Built with

Pipelines
Contact history
Automation
Reporting

Ask about CRM

Methodology

How we work with you.

Five clear phases, each with something concrete you can see and approve, so there are no surprises.

Discover
We map your sales process, product catalogue, locations, suppliers and payment setup.
You receive: Process and catalogue map
Design
We design pipelines, product and stock models, payment flows and the screens staff will use daily.
You receive: Pipeline, stock and payment design
Build
We build and connect CRM, POS and inventory, integrating hardware, gateways and accounting.
You receive: Connected CRM, POS and SCM
Launch
We migrate data, train staff, and run the new system alongside the old before switching.
You receive: Migrated data, trained staff
Grow
We analyse sales and stock data, tune pipelines and reorder rules, and extend as you grow.
You receive: Reports and tuning

Technology

The tools behind it.

We choose proven, well-supported technology and avoid lock-in, so you can grow, change vendors or bring the work in-house.

Sales

Custom CRM
HubSpot
Salesforce
Pipedrive
Zoho

Payments & POS

Stripe Terminal
Square
Adyen
Offline-first PWA

Inventory & supply

PostgreSQL
Barcode & QR
EDI & APIs
Odoo
ERPNext

Integration

Accounting APIs
Shopify
Webhooks
n8n

Insight

Metabase
Power BI
Live dashboards

Results

How we measure success.

We agree the numbers that matter up front and report on them, so you can see the effect on your business rather than take our word for it.

Lead response time and win rate

Faster follow-up and a visible pipeline raise the share of leads that become customers.

Stock accuracy

Match between recorded and actual stock shows whether oversells and stockouts are under control.

Day-end close time

How long it takes to reconcile payments and sales.

Inventory turnover and stockouts

Shows whether purchasing is keeping the right stock without tying up cash.

FAQs

Questions people ask.

Something else on your mind? Ask us directly.

Yes. We can build it offline-first so sales continue during outages and sync when the connection returns.

Keep exploring

Related services.

Ready to talk about commerce, supply chain & customer relations?

Tell us what you are trying to achieve. We will reply with a clear next step and an honest view of what it needs.

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Overview

What is commerce, supply chain & customer relations?

The problem